Percent of users who have experienced a long wait to reset their username or password
Study: Moving Beyond Passwords: Consumer Attitudes on Online Authentication
Date: April 2013
Respondents who say it took a long time to reset user name or password one or more times over the past 2 years:
Date: April 2013
Respondents who say it took a long time to reset user name or password one or more times over the past 2 years:
 | US survey participants |
| UK survey participants |
| Germany survey participants |