Top reason authentication fails according to users
Study: Moving Beyond Passwords: Consumer Attitudes on Online Authentication
Date: April 2013
When asked to identify the cause of authentication and identification failures, the following percent of study participants marked 'strongly agree' and 'agree' with the reason 'Failure due to a forgotten password, user name or answer to a question.'
This was the voted the most common reason for authentication failures.
Date: April 2013
When asked to identify the cause of authentication and identification failures, the following percent of study participants marked 'strongly agree' and 'agree' with the reason 'Failure due to a forgotten password, user name or answer to a question.'
 | US survey participants |
| UK survey participants |
| German survey participants |
This was the voted the most common reason for authentication failures.