Number of password related helpdesk queries in a day

Study: The ROI Case for Smart Cards in the Enterprise
Date: November 2004

On average, how many password related helpdesk queries do your IT staff fulfill per day? (n=53)
  • 26% (14)
  • 0 to 1
  • 17% (9)
  • 2 to 5
  • 8% (4)
  • 6 to 10
  • 15% (8)
  • 11 to 50
  • 8% (4)
  • 51 to 100
  • 8% (4)
  • 100+
  • 19% (10)
  • Don't know




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