Study Publisher: Gartner
Study Date: April 2004
Study URL: http://www.gartner.com/DisplayDocument?ref=g_search&id=467621 - Payment required

Study Overview:
Survey polled 5,000 online adults over a 12-month period ending in April 2004. Most of the details were found in Gartner publication " Online Consumers Want Strong Security Measures That Go Well Beyond Passwords". Some details were found only in the article "Consumers Dissatisfied with Online Security" by Paul Roberts of ComputerWorld at http://www.computerworld.com/securitytopics/security/story/0,10801,98083,00.html.

Statistics From This Study:

• Consumers believe increased authentication security would lead them to buy more
• Financial institutions may link maximum account transfers to strength of user authentication
• Gartner predicts U.S. banks will lag behind world in adopting alternatives to passwords
• International banks are predicted to favor token-based authentication for customers
• Many banks may move to stronger, but still inexpensive, authenticator by 2007
• Prediction that today's strong authentication won't safeguard against attacks in 2007