How do people feel about a using a second authentication factor like SMS to access a personal account?

Study: Siber Systems RoboForm Online Security Survey
Date: December 2012

A company you have a personal account with introduces 2-step verification, meaning a second password is sent to a pre-agreed phone number. Which phrase best sums up how you would feel about this? (n=709)
  • 43.2%
  • I would trust the company more with my personal information
  • 21.7%
  • I don't have time to go through 2 steps to access my accounts
  • 11.8%
  • It sounds too complicated
  • 9.0%
  • It wouldn't make a difference to me
  • 7.8%
  • I don't know how I'd feel
  • 6.5%
  • I don't see why it's necessary

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