Whether organizations require positive identification before changing user passwords
Study: Ernst & Young Global Information Security Survey 2004
Date: September 2004
Process adoption:
The effectiveness rating refers to the reported value of the process on a 1 (low) to 5 (high) scale.
Date: September 2004
Process adoption:
 | Help desk assistance requires positive identification before resetting/changing user password or providing other services (Effectiveness: 3.89) |
The effectiveness rating refers to the reported value of the process on a 1 (low) to 5 (high) scale.